Below
are some common questions raised by our customers. Follow
the appropriate link below to get the answers to your
questions. If you have any questions that are not addressed
on our website,
please call 1-623-580-1900. |
|
How
do I track the status of my order? |
|
Who
do I contact if I didn't get a warranty card, instruction
booklet, etc.? |
|
How
do I obtain warranty service? |
|
How
do I exchange my new watch for another? |
|
How
do I return my watch for credit? |
|
Who
can I contact about issues regarding my credit card? |
|
How
do I contact the owners of FactoryRefurbishingService.com? |
|
I
am a vendor how do I sell to Factoryrefurbishingservice.com? |
|
How
do I cancel my order? |
| |
How
do I track the status of my order?
We
ship using usps and delivery confirmation.
|
| |
Who
do I contact if I didn't get a warranty card, instruction
booklet. etc.?
You
can contact us via e-mail info@watchliquidators.com
with scanned proof of purchase information and a warranty
will be mailed.
|
| |
How
do I obtain warranty service?
Click
here to view all information related
to watch warranty.
|
| |
How
do I exchange my new watch for another?
Within
48 hours of receipt of your watch, you must contact
us for a return authorization number. The number and
word "Exchange" must be clearly visible
on the outside of the returned package. After we receive
your watch, we carefully inspect it to be sure it
is undamaged and unused, then we will repair or exchange
it. The repair or exchange does not include the cost
of the shipping.
|
| |
How
do I return my watch for credit?
All
sales are final. Exchange only. Within 48 hours of
receipt of your watch, you must contact us for a return
authorization number. The number and word "Exchange"
must be clearly visible on the outside of the returned
package. After we receive your watch, we carefully
inspect it to be sure it is undamaged and unused,
then we will repair or exchange it. The repair or
exchange does not include the cost of the shipping.
|
| |
Who
do I contact about issues regarding my credit card?
Please
contact us FactoryRefurbishingService
|
| |
How
do I contact the owners of FactoryRefurbishingService.com?
Please
contact us FactoryRefurbishingService
|
| |
I
am a vendor how do I sell to FactoryRefurbishingService.com?
Please
contact us FactoryRefurbishingService
|
| |
How
do I cancel my order?
No
retail cancellations. Pay all shipping fees incurred
and a 15% restocking fees on wholesale orders and
you must contact us for a cancellation authorization
number that must be clearly visible on the outside
of the returned package.
|
